Contact information
If you email support, we may receive your email address, app name, device details, screenshots, and anything else you choose to include.
This privacy policy applies to the Vellum app family: Calorie Track, Vellum Weight, and Lift. It explains what data the apps may handle, why it is used, and how to contact us.
Vellum apps are designed for focused health and fitness tracking. We do not sell personal information. App data is used to provide the features you choose to use.
The exact data depends on which app and features you use.
If you email support, we may receive your email address, app name, device details, screenshots, and anything else you choose to include.
The apps may store meals, macros, weigh-ins, workout logs, goals, notes, and related health or fitness data you choose to record.
Features such as Apple Health, camera, photos, or notifications are used only when you grant permission through iOS.
If an app offers AI-assisted features, the content you submit for analysis may be processed to generate the requested estimate or response.
We may use basic diagnostics such as app version, device type, crash information, and performance details to fix bugs and improve reliability.
Purchases, subscriptions, trials, and refunds are handled by Apple through the App Store. We do not receive full payment card details.
Plain-language answers for App Store users and reviewers.
App data is used to provide tracking, logging, dashboard, reminder, analysis, sync, export, and support features that you choose to use.
No. We do not sell personal information.
Some Vellum apps may offer Apple Health features. Those features only work if you grant permission in iOS, and you can change permissions in Apple Health settings.
Storage depends on the app and feature. Some data may be stored on your device; some features may require server processing, sync, support, or third-party platform services.
Email [email protected] with the app name and the privacy request you want handled.
Yes. We may update this policy as the apps change. The effective date on this page shows when this version was published.